Frequently Asked Questions
DO YOU OFFER A CATALOG?
Yes we do offer a paper catalog. If you would like a copy please call 1-800-245-7742 to request one or you can email us at firstname.lastname@example.org with your mailing address and CATALOG REQUEST in the subject line of the email.
WHY WOULD I CHOOSE A 600 WATT DIMMER OVER A 300 WATT DIMMER?
To determine the wattage you need the dimmer to handle you add up the watt usage of all the light bulbs the dimmer will be controlling. If the sum of the watts usage is more than 300 watts you will need a 600 watt dimmer. You can use a 600 watt dimmer if the sum is less than 300 watts too.
WHEN DO I NEED TO USE A NARROW(TRIMMED) DIMMER?
Use our narrow dimmers only if you plan on installing two or more dimmers next to each other or if you are installing the dimmer next to a electrical device that isn’t a mechanical on/off switch or duplex outlet (ex. Fan control unit, GFI outlet, etc.) in a multi gang electrical wall box. You do not need a narrow dimmer if you are installing a dimmer next to a regular switch. To select this option when ordering look for the “Trim Switch Casing” box next to the picture of the dimmer on its product page.
IS THERE A DRAWBACK TO SELECTING A NARROW DIMMER OVER YOUR STANDARD ONES?
Yes there is. The Aluminum facing of the dimmer switch helps radiate heat, when the surface area is reduced the dimmer can not handle as much. Our narrow dimmer therefore handles about 33% less wattage than our standard dimmers.
DO YOU OFFER A 1,000 WATT DIMMER?
No we do have a 1,000 watt dimmer. We are always looking to improve our products but we have not been able manufacture a dimmer that can handle more than 600 watts at this time. If you plan to exceed 600 watts you may want to use dimmable compact fluorescent light bulb or dimmable LED light bulbs. These light bulbs produce the same brightness but use less wattage than the standard incandescent light bulbs.
DO YOU HAVE A FAN SPEED CONTROLLER?
No we do not have a fan speed controller. Again we are always looking to improve our products but we have not been able manufacture a fan speed controller that is in a push button configuration.
CAN I USE TWO DIMMERS ON A THREE WAY CIRCUIT?
No you can not use two dimmers on a three way circuit. One switch has to be a three way mechanical switch.
CAN I USE COMPACT FLUORESCENT BULBS AND/OR LED BULBS WITH YOUR SWITCHES?
Yes you can use these types of bulbs with all of our switches. Make sure you use dimmable CF bulbs or LED bulbs and that they are compatible with rheostat dimming switch when using these types of bulbs with our dimmers.
WHAT IS YOUR RETURN POLICY?
Please see the Return Policy link at the bottom of the page.
WHAT IS YOUR WARRANTY ON YOUR PRODUCTS?
Please see the Warranty Policy link at the bottom of the page.
WHEN WILL MY ORDER SHIP AND HOW LONG WILL IT TAKE FOR IT TO ARRIVE?
Please see the Shipping Policy link at the bottom of the page.
DO YOU SHIP TO CANADA?
Yes we ship to Canada.
DO YOU SHIP OVERSEAS?
Yes we ship over seas. To place an order, please call us during our business hours 9:00 A.M. to 5:00 P.M. EST.
HOW LONG HAVE YOU BEEN IN BUSINESS?
We have been making push button light switches for over 27 years.
FROM WHAT TIME PERIOD DID PEOPLE USE PUSH BUTTON SWITCHES?
The push button switch began being installed in homes as early as 1891 and was the most popular switch used in homes through the 1920’s. The push button switch was eventually phased out by the toggle switch by the 1950’s.